HOW CAN I PLACE AN ORDER?
Orders can be placed online at https://www.anneliesecookies.com or via email at firstname.lastname@example.org. If you prefer, you may also place your order over the phone. The number to call is 773.505.6485 and we will be happy to assist you.
HOW CAN I BE SURE THAT MY ORDER WENT THROUGH?
Once you have completed the order process you will receive an order number & confirmation email. If you do not receive an email notification, this means that your order did not go through. Please note: If your e-mail address was not entered correctly, order confirmation number will be generated, however you will not receive the e-mail confirmation.
HOW DO I GET MY COOKIES?
Delivery: Deliveries are available within a 10 mile radius of our location, which can be specified when placing your order. There is an $8 fee for deliveries. Please note the customer is fully responsible for the product upon delivery drop-off. We recommend someone be available to receive the delivery.
Pick up: Prearranged pick-ups are available from 9:00 a.m. to 4:00 p.m. CST, Monday through Friday. Orders will be available by noon on the designated pick-up day. Please call or text 773.505.6485 to let us know you are coming.
Shipping: Anneliese’s Cookies can be shipped anywhere in the U.S. Shipping price includes proper packaging for safe arrival, heat-sealed wrapped cookie bags (USDA specifications for food contact), crinkle paper, biodegradable loose fill for the secure packing of cookies, and the appropriate cardboard shipping box. All of our online orders ship nationwide via USPS.
HOW LONG DOES IT TAKE FROM THE DATE COOKIES ARE ORDERED UNTIL THEY ARE AVAILABLE?
A minimum of two days’ notice is needed for most orders. We bake your cookies FRESH after you place your order. Availability is more limited in the days leading up to a holiday. Orders placed Friday after 3:00 p.m. will not get processed until the following Monday. Rush orders, if time allows, are subject to a $10 fee.
DO YOU GUARANTEE SHIPPING? WHAT HAPPENS IF MY PACKAGE ARRIVES LATE OR DAMAGED?
Anneliese’s Cookies cannot guarantee any shipping timelines as we are not the couriers. We are not responsible for lost or delayed cookies in shipments as we are not the couriers. Anneliese’s Cookies is not responsible for carrier delays in transit caused by high package volume, weather, mechanical error, local carrier mis-scans, or inaccurate shipping information.
HOW LONG AFTER I PLACE AN ORDER WITH ANNELIESE’S COOKIES WILL THEY BE SHIPPED?
Shipping orders go out Monday – Thursday. Typically orders ship out 2-3 business days from the order date. All orders received Friday (after 3pm), Saturday, and Sunday will be baked and shipped on Monday. Please be aware of holiday delays that occur every year such as in December with the Christmas rush and plan accordingly when you order. Your treats should arrive 3-6 days after being sent. Your order will be shipped via USPS Priority Mail. We will provide tracking numbers for all packages, shipped via USPS within 24 hours of ship date.
WHEN SHOULD I SHIP TO ENSURE ANNELIESE’S COOKIES ARRIVE FRESH?
If you are trying to ship a gift for a special occasion, we recommend you order for delivery a few days prior to your deadline. While we do not typically experience any delays, we are relying on a third-party carrier and we do want to be sure your gifts are always on time and fresh. * Please note, Anneliese’s Cookies ship Monday – Thursday. We prefer not to ship orders on Fridays so packages avoid sitting on a truck over the weekend. If you have a “cookie emergency”, please call us! We are happy to ship your order as quickly as we can to accommodate your needs. Please note, Friday, Saturday and Sunday are not shipping/delivery days. If you are shipping for a special occasion, we recommend choosing an arrival date 1-2 days in advance.
HOW CAN I TRACK THE PROGRESS OF MY SHIPPING ORDER?
Once your online order has shipped, you will receive a shipment confirmation with a tracking number. Please allow a few hours after receiving your confirmation to see the tracking information.
DO I NEED TO BE HOME TO SIGN FOR MY SHIPPING ORDER?
While USPS does not require a signature for our packages, it is ultimately up to the discretion of the driver as to whether they should leave the package. If the first attempt is unsuccessful, a second attempt will be made, usually on the following business day. Please note – we cannot stress enough – the importance of letting your recipient know that a “surprise” may be arriving. Sometimes packages are left at a side door…or in a mail room of an office…or on a loading dock of a hospital. We want to be sure your recipient receives their thoughtful gift in a timely manner.
IF THE ITEM IS DELAYED IN SHIPMENT OR NOT DELIVERED DUE TO AN INCORRECTLY OR INSUFFICIENTLY ENTERED ADDRESS, WILL ANNELIESE’S COOKIES RESHIP THE ITEM?
Because our products are perishable food items & cannot be restocked once they leave our facility, we cannot be held responsible for orders that are delayed or not delivered because of an incorrect or insufficient address. Please make sure that the shipping address is absolutely accurate before you submit the order.
CAN I PREORDER AND HAVE AN ORDER SHIPPED ON A FUTURE DATE?
Yes. If you would like the shipment of your order to be delayed, please choose the desired delivery date on the calendar during the checkout process.
PAYMENT AND PRIVACY
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Payments accepted: Visa, Master Card, Discover, American Express, PayPal & Venmo
DO YOU COLLECT SALES TAX?
Only in the states that require it. Any applicable taxes will be included in the final price at checkout.
IS IT SAFE TO ENTER MY CREDIT CARD INFORMATION ON ANNELIESE’S COOKIES’ WEBSITE?
Yes, it is safe. To ensure the safety of your credit card information, Anneliese’s Cookies (https://www.anneliesecookies.com/) uses Secure Socket Layer technology (SSL). SSL is a protocol designed by Netscape Communications that provides encrypted communication. This makes it impossible for anyone besides Anneliese’s Cookies to access your private billing information.
DOES ANNELIESE’S COOKIES SHARE CUSTOMER INFORMATION WITH THIRD PARTIES?
Anneliese’s Cookies does not disclose or sell user personal information to third parties under any circumstances. We value our customers and respect their privacy and the privacy of anyone you share our cookies with. For more information, please refer to
IMPORTANT POLICY INFORMATION
Who We Are:
Anneliese's Cookies LLC specialize in delectable made-from-scratch bites of goodness. Using only high-quality ingredients and paying careful attention to detail, our cookies are like no other sweet treat you have tried. Anneliese's Cookies come in a variety of flavors, including almonds, pecans, walnuts, coconut and sprinkles. Our cookies come in gluten-free, sugar-free, and vegan varieties and can be customized to your specific liking, from lemon to lavender flavors.
Use of the Site and cookies:
following website: http://www.allaboutcookies.org
Keep you posted on future products and services:
When you make a booking, request a brochure or sign up for our e-mail updates then we will securely store your contact details in order to contact you with details of products and services we offer that we think you might be interested in. But we undertake not to pass your information to any other third parties for marketing purposes.
Please note: although we are in business to sell baked goods, we are also mindful of your privacy. You may receive communications from us by mail, telephone, or e-mail, however you have the opportunity to advise us about your future intentions of whether you want to receive further information, news, products or services or not. If you would like to be removed from our mailing list, please submit a request to email@example.com.
Use of your E-Mail:
Please be assured that Anneliese’s Cookies LLC does not sell your personal information to third parties, but we keep it confidential.
HOW LONG WILL ANNELIESE’S COOKIES STAY FRESH?
Signature Cookie Care:
Anneliese’s Cookies contain the highest quality ingredients and are baked fresh to order. We
recommend eating upon arrival for optimal freshness. Even without preservatives or additives,
our signature gourmet cookies will continue tasting fresh for up to 6 weeks when stored at room
temperature or refrigerated. For long term storage, we recommend placing them in a freezer safe
container in the freezer for up to 6 months.
Chocolate Chip & Peanut Butter Cookie Care:
Our Chocolate Chip & Peanut Butter cookies do not contain any added freshness preservatives
and are best enjoyed within three-to-five days after being baked. You can preserve their freshness
by freezing them in an airtight container for up to 2 months.
WHAT FOOD PREPARATION GUIDELINES DO YOU FOLLOW?
We operate under the IL Cottage Food Law and we are insured. We are food handler certified by the American National Standards Institute (ANSI) and work in a home based kitchen where common allergens are found in the pantry.
All of our products are made in a facility which handles peanuts, tree nuts, wheat and chocolate. None of our cookies contain preservatives and all of our cookies are suitable for vegetarians.
DO YOU ACCOMMODATE ALLERGIES AND DIETARY RESTRICTIONS?
Gluten: Anneliese’s Cookies are available in a gluten-free version that uses gluten-free flour, as well as gluten-free chocolate and toppings. Since our cookies are made in a kitchen where ingredients containing gluten are also used, we cannot 100% guarantee that Anneliese’s Cookies are certified gluten-free. They can safely be categorized as gluten-friendly, however.
Sugar: Anneliese’s Cookies are available in a sugar-free version that uses Swerve sugar substitute, as well as sugar-free chocolate and toppings.
Vegan: Anneliese’s Cookies are available in a vegan version. Vegan gourmet cookies contain plant-based butter, as well as vegan chocolate and toppings.
DO YOU USE SUSTAINABLE PACKAGING?
Using sustainable packaging materials, designed to be recycled, is very important to Anneliese’s Cookies. The less we waste, the more we conserve, and the smaller our carbon footprint is on the planet.
These are some of the eco-friendly packaging items we use:
-NatureFlex™ cellophane bags made from 100% clear compostable cellulose found in wood fibers taken exclusively from sustained forests.
-Painted Daisies plastic T-Sacks, which are a GreenWay® EcoFriendly Packaging product. They are made in the US with environmentally sustainable materials & contain no solvent inks.
-RENATURE® Biodegradable Loose Fill, used to secure cookies during shipping. They are compostable, disintegrate in water without polluting, minimize material & shipping cost, and are pet-friendly.
Vegan Chocolate Dipped Cookies
Ingredients: Enriched flour (bleached wheat flour, malted barley flour, niacin, reduced iron, thiamine, mononitrate, riboflavin, folic acid), corn starch, confectioner’s sugar, vegan unsalted plant-based butter (palm kernel & palm oil, water, sunflower oil, pea protein, sunflower lecithin, lactic acid, natural flavor, annatto (color), vitamin A palmitate), salt, Enjoy Life vegan chocolate (evaporated cane juice, natural chocolate liquor (non-alcoholic), non-dairy cocoa butter), vanilla extract (vanilla bean extract, alcohol), tree nuts (almonds, pecans &/or walnuts), vegan sprinkles (cane sugar, cornstarch, expeller pressed palm & palm kernel oil, sunflower lecithin (emulsifier), natural flavor, spirulina extract (color), tumeric extract (color), red cabbage juice extract (color), beet juice extract (color), annato extract (color), carnauba wax), shredded coconut
Contains common allergens: Wheat, nuts
Gluten-Free Chocolate Dipped Cookies
Ingredients: Gluten-free flour (sweet white rice flour, whole grain brown rice flour, potato starch, whole grain sorghum flour, tapioca flour, xanthan gum), corn starch, confectioner’s sugar, butter (pasteurized cream, natural flavorings), salt, Hershey’s semi-sweet chocolate, vanilla extract (vanilla bean extract, alcohol), tree nuts (almonds, pecans &/or walnuts), sprinkles (sugar, hydrogenated palm kernel oil, corn starch, sunflower lecithin, FD&C Colors (yellow #6 lake, yellow #5 lake, blue #1 lake, red #40 lake, red #3 dye), maltodextrin, carnauba wax, vanillin, cellulose gum), shredded coconut
Contains common allergens: Milk, nuts
Gluten-Free Vegan Chocolate Dipped Cookies
Ingredients: Gluten-free flour (sweet white rice flour, whole grain brown rice flour, potato starch, whole grain sorghum flour, tapioca flour, xanthan gum), corn starch, confectioner’s sugar, vegan unsalted plant-based butter (palm kernel & palm oil, water, sunflower oil, pea protein, sunflower lecithin, lactic acid, natural flavor, annatto (color), vitamin A palmitate), salt, Enjoy Life vegan chocolate (evaporated cane juice, natural chocolate liquor (non-alcoholic), non-dairy cocoa butter), vanilla extract (vanilla bean extract, alcohol), tree nuts (almonds, pecans &/or walnuts), vegan sprinkles (cane sugar, cornstarch, expeller pressed palm & palm kernel oil, sunflower lecithin (emulsifier), natural flavor, spirulina extract (color), tumeric extract (color), red cabbage juice extract (color), beet juice extract (color), annato extract (color), carnauba wax), shredded coconut
Contains common allergens: Nuts
Sugar-Free Chocolate Dipped Cookies
Ingredients: Enriched flour (bleached wheat flour, malted barley flour, niacin, reduced iron, thiamine, mononitrate, riboflavin, folic acid), corn starch, Swerve confectioner’s sugar (erythritol, oligosaccharides and natural flavors), butter (pasteurized cream, natural flavorings), salt, Hershey’s sugar-free semi-sweet chocolate (maltitol, chocolate processed with alkali, cocoa butter, contains 2% or less of lecithin (soy), vanilla extract, milk), vanilla extract (vanilla bean extract, alcohol), tree nuts (almonds, pecans &/or walnuts), sugar-free sprinkles (erythritol, Stevia, tapioca starch, coconut oil, cellulose, natural colors (turmeric, vegetable juice, and paprika), citric acid), shredded coconut
Contains common allergens: Wheat, milk, nuts
RETURNS, REFUNDS, AND CANCELLATIONS
CAN I RETURN AN ITEM ORDERED FROM ANNELIESE’S COOKIES?
Unfortunately, because our products are perishable food items, once they leave our facility we cannot accept returns. We stand behind our gourmet cookies, however, and if you are not satisfied, please email firstname.lastname@example.org or call 773.505.6485 so that we can better serve you.
WHAT IS YOUR REFUND & CANCELLATION POLICY?
Full payment is due at the time of ordering to reserve your date and secure the order. A full refund can be given within 7 days’ notice for a cancellation, and a 50% refund can be given notice of 72-hours or more. Please note that orders require prepping and time, so late cancellations (less than 72-hour notice) will NOT be refunded.
As our products are perishable, all food sales are final. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Anneliese’s Cookies is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand. Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card.
If an item arrives damaged or spoiled, our Customer Support team will work with you to determine an appropriate solution. Please reach out to our team at email@example.com to resolve the issue within 14 days of delivery.
ARE ANNELIESE’S COOKIES GUARANTEED FOR QUALITY AND FRESHNESS?
We stand behind the freshness & quality of our gourmet treats. If you are not 100% satisfied with your purchase, please contact us within 48 hours of receiving your order. We will work with you one-on-one to fix the problem. (Our guarantee doesn’t cover incorrect shipping addresses given by the customer or shipping delays by USPS.)
WHAT IF I HAVE A QUESTION OR A PROBLEM WITH MY ORDER THAT IS NOT COVERED ON THE WEBSITE?
Just give us a call at 773.505.6485. Our customer service department can personally help you from 8:00 a.m. to 5:00 p.m. CST, Monday – Friday. You may also e-mail your question to firstname.lastname@example.org. We promise to get back to you within one business day.
TERMS AND CONDITIONS
Last updated March 01, 2021
AGREEMENT TO TERMS
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
INTELLECTUAL PROPERTY RIGHTS
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We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
PURCHASES AND PAYMENT
We accept the following forms of payment:
– American Express
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You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
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Please review our Return Policy posted on the Site prior to making any purchases.
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Your Contributions are not false, inaccurate, or misleading.
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Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous,
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Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
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Your Contributions do not violate any applicable law, regulation, or rule.
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We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
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THIRD-PARTY WEBSITES AND CONTENT
DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY
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All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information: (1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Site are covered by the Notification, a representative list of such works on the Site; (3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (4) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted; (5) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.
If you believe your own copyrighted material has been removed from the Site as a result of a mistake or misidentification, you may submit a written counter notification to [us/our Designated Copyright Agent] using the contact information provided below (a “Counter Notification”). To be an effective Counter Notification under the DMCA, your Counter Notification must include substantially the following: (1) identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled; (2) a statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or if your address is outside the United States, for any judicial district in which we are located; (3) a statement that you will accept service of process from the party that filed the Notification or the party’s agent; (4) your name, address, and telephone number; (5) a statement under penalty of perjury that you have a good faith belief that the material in question was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and (6) your physical or electronic signature.
If you send us a valid, written Counter Notification meeting the requirements described above, we will restore your removed or disabled material, unless we first receive notice from the party filing the Notification informing us that such party has filed a court action to restrain you from engaging in infringing activity related to the material in question. Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorney’s fees. Filing a false Counter Notification constitutes perjury.
Designated Copyright Agent
Attn: Copyright Agent
2429 Birch St
Des Plaines, IL 60018
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MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Cook, Illinois. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. The full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE six (6) mONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Anneliese’s Cookies LLC.
2429 Birch St
Des Plaines, IL 60018
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